As a leading provider of Avaya solutions, High Country has been watching the evolution of the company and the associated rumors carefully. Officially founded as a public company in , the organization was soon bought by two private equity firms in , delisting from the New York Stock Exchange. Over the years, the company has introduced many innovative technology resources to the market, including multi-platform call centers, multi-site contact centers, speech-to-text features, and the comprehensive Avaya Unified Communications system.
Following that, the company became the go-to resource for major events, including the Winter Olympics. Since , Avaya has undergone significant internal changes, including new leadership. After emerging from bankruptcy protection and re-entering the stock market, new leadership analyzed what seemed to be very volatile changes in progress and profits.
Rumors began to circulate regarding a buyout. Initially offering products like office switchboards and desk phones, the company has turned its specialty to Internet Protocol IP telephony systems, the transmission and reception of voice, fax, and video over Internet data lines, as well as wireless data communications and customer-relationship-management CRM software. Avaya serves more than one million business customers with its two segments, Avaya Global Services and Global Communications Solutions.
Avaya is known as a leader in helping organizations around the world succeed by integrating communications with business strategy and operations.
In fact, Avaya came about as an independent company so it could bring even more focus to innovating in business communications. In , the company that would become Avaya was part of Lucent Technologies. No matter its corporate parent, the employees were dedicated to understanding how communications could be a management tool, getting better and changing as business changed.
The objective was to give the people who knew the business best the flexibility and focus to accelerate innovation and improve operations. A new company needs a new name and we were no exception.
It remained a public company from to On January 19, , Avaya filed for Chapter 11 bankruptcy. Avaya's headquarters are at Meridien Parkway, Durham, North Carolina, [2] and in , the company had a presence in approximately countries. House of Representatives.
In January , the company disclosed it had received its th patent for Contact Center technologies, which was granted for AI innovation in "chatbot socialization. Anonymous Not logged in Create account Log in. Hand W iki. From HandWiki. Namespaces Company Discussion. More More Languages.
Short description : American technology company. Traded as. Durham, North Carolina [2]. Operating income.
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