Want us to walk you through it? Show me how to lock a card in Online Banking Show me how to lock a card on the mobile app. Not enrolled in Online Banking? Enroll in Online Banking Get the app. New or replacement debit cards can take business days to arrive by mail.
If you need yours sooner, download our mobile app to request a digital version of the card to use while you're waiting. You can add the temporary version of your card to a digital wallet and use it at Bank of America cardless ATMs, stores and more. Not all customers or accounts are eligible for a digital version.
Bank of America offers you a wide variety of alert options that deliver important information such as your available balance, when a direct deposit is posted, when a debit card payment over a certain dollar amount occurs and much more. There are 2 easy ways you can set up alerts:. Sign in to Online Banking to manage alerts. Show me how to set up alerts on the mobile app. There is no fee when we replace an expired debit card, but there is a fee for each debit card replacement you request.
Fees also apply when you request rush delivery of a debit card or other debit access device. Please refer to the Personal Schedule of Fees for complete details. There are no fees for Bank of America customers using one of thousands of Bank of America ATMs in the United States to transfer funds, make deposits, inquire about a balance and withdraw cash.
Fees may be assessed when Bank of America customers make withdrawals, transfers and balance inquiries from ATMs at other financial institutions. A fee may also be charged by the ATM operator or any network used for the transaction. You also may be charged a fee for a balance inquiry even if you do not complete a funds transfer.
Other account fees may apply to the transaction such as an excess withdrawal fee for savings. Please refer to the Personal Schedule of Fees and the disclosure information that accompanied your card for complete details. Bank of America doesn't charge transaction fees when you use your debit card to make purchases, but some merchants may impose a transaction fee or surcharge.
An international transaction fee may be charged for debit card purchases and ATM cash withdrawals. There is no additional cost to have or to use your new card with smart chip technology. However, there are fees that may apply for each requested replacement of a debit card.
The replacement fee does not apply when we replace a card upon its expiration. Please refer to your Personal Schedule of Fees for more details.
Yes, there may be a fee associated with the transaction. We recommend that you contact the merchant prior to calling us about a dispute as it's generally faster and simpler for you to attempt to resolve the question with the merchant directly before going through the dispute process. To dispute a transaction:. If your card is lost or stolen, contact us immediately by calling Sign in to Online Banking to notify us that your card has been lost or stolen.
Sign in to the mobile app to notify us that your card has been lost or stolen. You can type your question in the search bar, or follow a few simple steps. You can also change your PIN by scheduling an appointment or visiting a financial center. Find an ATM or financial center. If your PIN isn't working and you're certain you're using the correct PIN and entering it properly, contact us immediately by calling If you select debit, you will use your PIN and enter it in on the merchant keypad.
If you select credit, you may be required to sign a receipt to authorize your purchase. A signature may not be required for certain transactions such as internet, mail order and pay-at-the-pump gas purchases. Your options may differ depending on the merchant. A digital debit card is a temporary solution you can request through the Bank of America Mobile Banking app while you're waiting for a new or replacement debit card to arrive in the mail. It can be used to make ATM transactions and purchases in stores or online.
This digital version of your debit card has the same digit number as your new plastic card, but has a temporary CVV and expiration date. Then, tap the new digital card image to reveal the card number, CVV code and expiration date. Enter these numbers at checkout when shopping online. You can also add your card to a digital wallet Apple Pay, Samsung Pay, etc. For replacement cards, you'll use the same PIN associated with your current debit card. Your digital card expires when you activate the plastic card, or on the last day of the month following the one in which it was issued.
Activate your plastic card as soon as it arrives. Once your digital card expires, it is no longer available to use. You can always view your expiration date by visiting the Manage Card Setting page in the mobile app and tapping on the digital debit card image. On the Manage Card Settings page in the mobile app, simply tap the add to wallet button of your choice.
When you activate the new plastic card, your card information will be updated automatically in the digital wallet. A digital wallet stores information about your physical debit card so you can make purchases at participating merchants. Certain digital wallets use virtual cards. Footnote 1. Show me how to add my card to a digital wallet.
Learn more about Samsung Pay ». On American Express cards, the security code is a four-digit code on the front of the card. Look above your card number on the right side of the card. Your security code, like all the other numbers on your card, is a critical piece of information. Network logos : Your card might have additional network logos on the back, often in the lower-right corner. These logos help you figure out which ATMs you can use for free.
Plus, you might pay additional fees to your bank or credit card issuer if you use out-of-network ATMs. If you belong to a credit union, remember that you may be able to use thousands of other credit union branches nationwide. Your card is a convenient tool for making payments, but you can do more than just take your card shopping with you. Credit card cash advances are costly, and you also pay interest at high rates. If you need more than what an ATM allows you to withdraw, try visiting a branch to get more than the withdrawal limit.
Buy online : There are several ways to pay for online purchases. Credit cards provide better consumer protection. Perhaps more importantly, they insulate your checking account from problems. Just pay off your credit card monthly to avoid interest charges. Several apps and services allow you to fund payments with debit and credit cards. Venmo and others also work. Pay bills : For quick payments—or if you just like paying all of your expenses from one or two accounts—cards are handy.
You can pay by mail, online, or by phone. Credit card issuers usually require you to sign the back of your card in order to verify your identity. Merchants are supposed to compare your signature on the receipt to the signature on your card to confirm you are the valid card owner. Your card issuer will typically issue you a new card a month or two before your current card expires, and this will have a new expiration date on it.
If you have to request a new card at any point, such as due to loss or fraud, your replacement may have a new card number and expiration date. If you lose your debit or credit card, call your card issuer immediately and ask them to freeze your account and issue you a new card. The more quickly you do this, the more likely you are to prevent fraud.
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Select basic ads. Create a personalised ads profile. Select personalised ads. Without it, some pages won't work properly. Please adjust the settings in your browser to make sure JavaScript is turned on. If you think someone used your debit card without your permission, call us right away at for help. If you think someone used your credit card without your permission, call us right away at for help.
This means you are protected against unauthorized purchases and notified of suspicious activity. If your card doesn't arrive after 7 business days, sign in, choose "Didn't receive card" under Reason and follow the instructions.
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